What Is The Return and Exchange Policy?
BestTruckShirts.com offers a 30-day satisfaction guarantee on all products, no questions asked. We offer thousands of products, all of which can be returned within 30 days from your Order Date. Refunds are for the cost of the merchandise only and DO NOT include shipping and handling charges.
If your order arrived damaged or broken, or has a quality defect in the material or printing, or you would just like to return or exchange an item, please contact us to fill out a request form. We will send you a Return Authorization and instructions on how to send the item(s) back. Shipping charges are not refundable.
If There Was A Quality Problem With Your Order
If your order was received damaged or has quality problems with the printing, please contact us immediately by email at CustomerService@BestTruckShirts.com. If possible include pictures of the damage or quality problem. Pictures from a smart phone or digital camera will speed the replacement process. We will immediately initiate a replacement product to be sent to you as soon as it can be re-printed.
How do I return or exchange My Order?
To return or exchange an item in your order, contact us within 30 days from your order date using our contact page, or by sending an email to CustomerService@BestTruckShirts.com. Describe the nature of your concern, your order number, and the item in question. We will respond within 24 hours with a return confirmation email containing your return authorization number. Be certain to include or reference this return authorization number in all returns or correspondence since that is how we will track your return.
To Return Your Product
Print and fill out the return confirmation email.
Include the printed email in the package with your items and mail it to:
Blue Streak Designs Incorporated
Attn: Best Truck Shirts
Returns Processing Department
9428 Highlander Court
Walkersville, MD 21793
We will process your return immediately upon receiving it and either ship you a replacement product or refund your money for the cost of the merchandise, depending on your option.